For the weary business traveller a Motel can be a ‘home away from home.’ After spending hours on the road and in meetings, a motel provides a place where they can relax and unwind. That is why it is important a Motel provides the service and the small luxuries to make a business guests’ stay comfortable and hopefully memorable.

When booking Motel accommodation a discerning business traveller will look for:

  • internet connection
  • work space
  • clean, comfortable and quiet rooms
  • a TV
  • breakfast facilities
  • central location
  • parking
  • corporate rates.

Wireless internet connection is vital for today’s business. Most Motels are able to provide this service, some will even provide a set amount of Data for free. Internet access not only enables the business traveller to work, but also gives them the freedom of staying connected to their friends and family in the evenings, when they may need it most.

Internet access is also essential for Motels that have conference and/or meeting rooms. Technology such as video conferencing, interactive training, and online product demonstrations, all require business guests to access high-speed internet. Printing facilities should also be provided by reception, as with fax, and where possible a projector.

A small work space is also important for the business traveller. Where possible a Motel should provide a desk and chair, or similar set-up, to enable a business guest to use their laptop and spread out documents as needed.

Besides the obvious work needs, a business traveller values a clean and comfortable Motel room. Updating or refurbishing rooms every 5 to 10 years is an effective way to keep your Motel looking modern and fresh. Even small changes such as new bedspreads and curtains can make a difference in how a guest will perceive your Motel. A quiet Motel is also an advantage, no guests want to hear the room next door or traffic/city noise at night. The quietest Motels are usually built with solid brick/stone walls and are away from main roads and night spots.

A TV with access to many channels, or even free DVD’s provided by the Motel, are other examples of how you can satisfy a weary traveller. Also providing small luxuries such as tea and coffee, milk, and toiletries, enables the business traveller to relax and feel more at home. Extras such as room service breakfast or breakfast facilities, are of even greater benefit when you have business guests staying.

Location is also key to the business guest. Centrally located Motels are excellent, especially if you can direct the guest to a good restaurant or bar within walking distance. Usually businesspeople have been on the road all day and do not feel like travelling at night to find a place to eat or drink.

Another facility that makes life easier for business guest is ground level parking, preferably outside the guests room. This is especially important for businesspeople who carry goods with them.

Lastly, Motel reception has to be friendly and organised, especially when business travellers are tired. And don’t forget to provide the great corporate rate to the business savvy guest, that and loyalty cards/vouchers are a great way to keep the business guests coming back.

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